Frequently Asked Questions
Everything you need to know about your TaoTronics shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund within 30 days of delivery.
Do TaoTronics products come with a warranty?
Yes, all our electronics come with a standard 12-month warranty. You can also extend your warranty by registering your product on our official website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
How do I pair my TaoTronics Bluetooth headphones?
To pair your device, turn on the headphones and hold the power button until the LED indicator flashes red and blue. Then, select 'TaoTronics' from your device's Bluetooth settings.
Can I track my order status online?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.